Services
The front end of your sales function, built and run by operators.
Engage one piece or the whole system. Either way you get documented standards, managed people and reporting that ties back to revenue.
Appointment setting
Trained setters working your leads on a defined cadence until a decision is reached — booked, disqualified or explicitly parked.
- Speed-to-lead contact target under five minutes during coverage hours
- Multi-channel cadence across call, SMS and email with attempt floors
- Database reactivation campaigns on ageing lead lists
- No-show recovery and rebooking worked as its own motion
- Every conversation logged with outcome, objection and next action
Sales operations
The plumbing behind the calls. Pipeline stages, routing, tracking and reporting built so nothing depends on someone remembering.
- CRM pipeline architecture with enforced stage definitions
- Lead routing, deduplication and ownership rules
- Automated reminder and confirmation sequences before every appointment
- Source-level tracking from lead through to collected revenue
- A weekly operating report built for decisions, not decoration
Setter management
The part most teams underestimate. A setting floor is a management problem before it is a talent problem.
- Recruiting, screening and onboarding against our standards
- Scripts, objection library and qualification rubric written for your offer
- Daily standups, live call review and recorded coaching
- Individual scorecards with dial, contact, set and show rates
- Performance management, replacement and bench coverage handled by us
Sales infrastructure builds
For teams who want to run the function internally. We build it, prove it works, then hand you the asset.
- Documented SOPs for every stage of the front end
- Hiring scorecards and interview process for future setters
- QA rubric and call-grading framework
- Reporting cadence and management rhythm
- Transition period with your internal lead running the floor under supervision
Engagement
What the first ninety days actually look like.
No ramp-up mystery. Each phase has a deliverable you can point at.
Week 0
Diagnostic
We audit lead flow, response times, follow-up depth and current qualification standards. You get the findings whether or not we work together.
Weeks 1–2
Build
Pipeline, cadences, scripts and reporting are stood up. Setters are selected and trained specifically on your offer and buyer.
Weeks 3–6
Run and tune
The floor goes live. We grade calls daily and adjust cadence, script and qualification thresholds against real conversion data.
Ongoing
Manage and scale
Weekly reporting, monthly strategy review, and capacity added only when the numbers justify it.
Not sure which piece you actually need?
Most teams think they need more setters. Often they need fewer, managed properly. The diagnostic call answers that in fifteen minutes.